Hi my son is waiting his caterpillars from the voucher he can’t wait for them to arrive, very fast delivery will use again thank you
When caterpillar net arrived used voucher to order caterpillars but they were sold out. This was for a birthday present. Rung up and told this doesn't usually happen. The next date for them to be posted out was 12 days later! Not good enough child was upset.
At the beginning of the month I used my coupon to order eggs/caterpillars to be dispatched 7.4.21, and as yet there is no sign of them!
While the delivery of the butterfly container(s) was very prompt, it is not much use without the livestock to go in them!
Hello Susan, could you please contact Insect Lore with your order number, they should be able to provide a reason if your caterpillars haven't been dispatched? Alternatively, please email us on email@example.com and we can check with them on your behalf.
Very happy with product. Got a beaming smile from the recipient for whom it was intended.
Thank you very much for your kind review!
Great customer service. Well packaged, speedy delivery, brilliant product.